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F.A.Q.
WHAT IS KLARNA?
Klarna is an easy payment service that allows customers to make purchases instantly and then pay for them in 4 equal payments every 2 weeks, without any interest. Learn More.
WHERE CAN I FIND OUT MORE ABOUT KLARNA?
You can contact Klarna anytime here or by downloading the Klarna app.
WHAT IS YOUR RETURN POLICY?
WeWoreWhat offers returns on all full price merchandise for U.S. customers within 14 days of the delivery date. Please note there is a restocking fee of $10 that will be deducted from your refund.
Please ensure any items that you are returning are unworn and unwashed with tags still attached. Shop WeWoreWhat reserves the right to refuse returns that do not meet our return requirements.
HOW DO I RETURN AN ITEM?
To initiate a return, please click here. You will be able to specify what item(s) you are returning and will be able to print a FedEx SmartPost return label.
Once your return is prepared, you can drop it off at your local post office, any FedEx location, or leave it with your mailman/doorman. All returns are shipped back to our warehouse via FedEx SmartPost.
HOW SOON WILL I GET MY REFUND?
Please allow 1-2 weeks for your return to arrive at your warehouse. Once your return is delivered, please allow 2-3 business days for us to inspect and process the return. Once your return is processed, you will receive an email notification confirming your refund. Please allow 3-5 business days for the refund to show on your original form of payment.
HOW DO I EXCHANGE AN ITEM?
To initiate an exchange, please click here. You will be able to specify what item(s) you are exchanging and will be able to print a FedEx SmartPost return label.
Please note WeWoreWhat offers exchanges only on different colors or sizes on the original style(s) purchased. If you would like to purchase a new style, a new order must be placed.
HOW LONG BEFORE MY ORDER SHIPS?
Ground orders that are in stock are processed and shipped within 1-2 business days unless specified otherwise. Note: if you placed an order after 1pm EST on a Friday, your order will not be shipped until the following Monday. Once your order has shipped, you will receive an email notification with tracking and an estimated delivery date.
CAN I CHANGE/CANCEL MY ORDER?
Once an order has been placed, we are unable to make address updates or style changes.
DO YOU SHIP INTERNATIONALLY?
We are working on offering International shipping soon! Make sure to sign up for our newsletter and follow us on Instagram to be notified once we're able to.
WHEN WILL SOLD OUT ITEMS BE RESTOCKED?
Due to an overwhelming response and popularity in the WeWoreWhat product, it is possible that certain styles may be restocked. If a style you're interested in is out of stock, please reach out to hello@shopweworewhat.com to find out if we are restocking.
HOW DO THE OVERALLS FIT?
To view our size guide, please click here. Sizing varies by style, so be sure to read the fit comments on each product page.
DO YOU HAVE A PHONE NUMBER?
We're not able to offer phone support at this time. Please email us at hello@shopweworewhat.com and we will get back to you as soon as possible.
STILL HAVE QUESTIONS?
